My Taxi

At Nstaxi , we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our mobile applications (Rider and Driver) and our website.

1. Information We Collect
* **Profile Information:** Name, email address, phone number, and profile picture.
* **Location Data:**
* **Riders:** We collect precise location data to facilitate pickups and track rides.
* **Drivers:** We collect background location data even when the app is closed to show your availability to nearby riders and calculate trip distances.
* **Transaction Details:** Ride history, payment methods (stored securely via Stripe/Razorpay), and trip costs.
* **Device Information:** IP address, device type, and operating system.

2. How We Use Your Information
* To connect Riders with nearby Drivers.
* To process payments and provide receipts.
* To improve safety by tracking active trips in real-time.
* To send notifications regarding ride status, updates, and promotions.

3. Data Sharing
* **Rider-Driver Matching:** We share the Rider's name and pickup location with the Driver, and the Driver's name, vehicle details, and location with the Rider.
* **Legal Requirements:** We may share data if required by law or to protect the safety of our users.

4. Your Rights
You can update your profile information at any time through the app settings. You may also request the deletion of your account and data by contacting our support team.

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1. Acceptance of Terms
By creating an account with Nstaxi, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. User Responsibilities
* You must be at least 18 years old to use the service.
* You agree to provide accurate and complete information during registration.
* You are responsible for maintaining the confidentiality of your account credentials.

3. Booking and Cancellations
* **Matching:** Nstaxi facilitates the connection between Riders and independent Drivers. We do not guarantee the availability of a driver at all times.
* **Cancellations:** Riders may be charged a cancellation fee if they cancel a ride after a certain period or if the driver has already arrived at the pickup location.

4. Payments and Fees
* Fares are calculated based on distance, time, and service type.
* Payments can be made via credit/debit card, digital wallets, or cash (where available).
* All fees paid are non-refundable unless otherwise determined by Nstaxi support.

5. Prohibited Conduct
Users may not:
* Use the service for any illegal purpose.
* Harass, abuse, or harm other users (Riders or Drivers).
* Attempt to bypass the app's payment or booking systems.

6. Limitation of Liability
Nstaxi is a platform and is not liable for the actions of individual users. We are not responsible for any loss or damage resulting from trips, though we provide support to resolve disputes.

7. Contact Us
For any questions regarding these terms, please contact us at **support@netstratix.in**.